FAQ

  • What services does TrustMGa offer?

    We provide comprehensive security solutions including alarm systems, security cameras, access control, intercoms, smart home automation, digital door locks, water sensors, AI detection, and rooftop sensors. Solutions are tailored for both homes and businesses.

  • Are your systems monitored 24/7?

    Yes. All Covenant Security alarm systems are monitored 24/7. For any repair or service-related events, call our office at 912-272-4383.

    For After Hours Support, call our Monitoring Station Customer Service: 1-800-495-7621

    OR Rapid Response Center: 833-697-0365

    Note: Have your account number and password ready for all service requests.

  • Can I integrate smart home automation with my security system?

    Yes. All of our products (alarms, cameras, access control, locks, thermostats, and more) integrate seamlessly, allowing you to monitor and control your entire home or business from a single app for ultimate convenience and security.

  • Can you protect outdoor areas?

    Yes. Our commercial-grade cameras, outdoor sensors, and alarms provide protection for remote areas, including sheds, barns, and gates—even in locations without Wi-Fi. We also offer solar-powered and rooftop solutions for reliable security.

  • What about AI detection features?

    Our AI-powered cameras and sensors can differentiate between people, animals, and license plates, sending accurate alerts and improving overall security monitoring.

  • Are there contracts or hidden fees?

    No. We pride ourselves on transparent pricing, flexible plans, and no-contract service for both residential and commercial clients.

  • How do I contact Covenant Security?

    You can reach us by phone, email, or our online contact form to schedule a consultation, service request, or estimate. Our Vidalia and Savannah offices work together to provide seamless local support and prompt service for all homes and businesses.

  • Will I speak directly to a local team member for support?

    Yes. When you call Covenant Security, you’ll always speak directly with a staff member, not a large call center. Our experienced team specializes in installation, monitoring, and smart automation, providing personalized attention and customized solutions to meet your needs.

  • Can Covenant Security help with community events or businesses?

    Yes. We actively support local businesses, churches, fundraisers, and community events throughout Middle Georgia and Savannah, providing security and sponsorship when possible.